Restaurants & Cafés

Stop answering the same 40 questions. Start filling tables.

Name: Horizons Tech
Address: Muscat, OM
Telephone: +96877612849

Your team shouldn't spend half their shift typing 'Yes, we have valet parking' into WhatsApp. We automate the repetitive inquiry layer so your staff can focus on hospitality, not their phones.

Book a free audit See how it works

Assistant Bot

Instant Reply Active

Hi! Table for 4 tonight at 8pm please 🙏

9:42 AM

✓ Confirmed! Table for 4 at 8:00 PM. We've set a reminder for 6 PM. See you tonight!

Sent

80%

of repetitive messages automated

3 min

average first-reply time (was 40 min)

2×

more reviews collected per month

The Problem

Why restaurants & cafés keep losing business to slow responses

A restaurant doing 150 covers per night typically receives 80 to 120 WhatsApp messages a day. Bookings, menu questions, delivery follow-ups, allergy queries. One missed message is a lost table.

Operational Leakage

Reservation requests go unanswered after hours

Staff waste time answering the same menu and pricing questions

No-shows are not followed up, so tables sit empty

Loyalty programs run on paper stamps that get lost

Catering and event inquiries fall through the cracks

Automation Engine

Systems built for restaurants & cafés

Reservation Bot

Accepts, confirms, and reminds guests about bookings automatically. Captures group size, special requests, and sends reminders 2 hours before.

Menu & FAQ AI

Answers questions about hours, prices, dietary options, and location instantly, in Arabic and English, 24/7.

Digital Loyalty Card

Replace paper stamps with an Apple/Google Wallet pass. Points update after each visit and promotional notifications push directly to the lock screen.

No-show Follow-up

When a confirmed booking misses check-in, the system sends a follow-up automatically. Re-books or collects feedback without human intervention.

Catering Lead Qualifier

Collects event date, guest count, budget, and type, then routes qualified catering inquiries directly to your events manager.

Post-visit Review Request

Sends a WhatsApp message after dining, invites satisfied guests to leave a Google review, and captures complaints before they go public.

Operational Impact

Before and after integration

Current Flow

Reservation requests go unanswered after hours

Staff waste time answering the same menu and pricing questions

No-shows are not followed up, so tables sit empty

Optimized Flow

Reservations confirmed automatically at any hour, in Arabic and English

Menu, pricing, and allergy questions handled instantly by the AI agent

No-shows trigger an automatic follow-up and rebooking offer

Deployment Timeline

Audit to Go-Live in 7–14 days

Review your inbox

We go through one week of your WhatsApp messages and categorize every inquiry type.

Build your AI agent

We train the bot on your menu, hours, policies, and booking rules, in Arabic and English.

Connect your tools

We link the bot to your reservation system, Google Calendar, or spreadsheet.

Go live in 7 days

Your team gets a dashboard and handover guide. Complex queries still reach a human instantly.

Proposal Action Plan

Ready to automate your restaurant?

Book a free Strategy Session and we'll show you exactly what we'd automate in your inbox.

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