Professional Services

Automate the intake. Focus on the advice.

Law firms, accounting practices, and consultancies spend senior time on administrative tasks that do not require senior expertise. Getting a new client into the system is entirely manual. We fix that so your professionals can do their actual work.

75%
reduction in intake admin time
2 days
faster document collection on average
90%
of invoices followed up on time
The Problem

Why professional services keep losing business to slow responses

Professional firms lose billable hours to administrative friction. Scheduling, document collection, client onboarding, and invoice follow-up all require precision but not professional judgment. These tasks consume hours every week that should be spent on client work.

Operational Leakage
Client intake requires multiple back-and-forth messages to collect basic information
Appointment scheduling is a 4 to 5 message exchange per booking
Document collection reminders are sent manually, or forgotten entirely
Invoice follow-up is inconsistent and often awkward for the person doing it
New inquiries that arrive outside office hours receive no response until morning
Automation Engine

Systems built for professional services

Client Intake Bot

Collects name, company, matter type, and urgency via WhatsApp. Creates a structured brief for the responsible professional before first contact.

Consultation Scheduler

Clients book a consultation slot directly via WhatsApp. A reminder goes out 24 hours before. Reschedule flow is included.

Document Request Automation

Sends document checklists and follows up on a schedule until all items are received. No manual chasing required.

Invoice & Payment Follow-up

Automated payment reminders at 3, 7, and 14 days after an invoice is issued, consistent in timing and professional in tone.

Services FAQ Bot

Answers questions about service scope, fees, and turnaround time so senior staff are not pulled away for basic queries.

After-hours Capture

When inquiries arrive outside office hours, the bot acknowledges receipt, collects the brief, and queues it for morning review.

Operational Impact

Before and after integration

Current Flow
Client intake requires multiple back-and-forth messages to collect basic information
Appointment scheduling is a 4 to 5 message exchange per booking
Document collection reminders are sent manually, or forgotten entirely
Optimized Flow
Client briefs captured automatically before the first call
Consultations scheduled in one message, with reminders sent automatically
Documents chased and invoices followed up without anyone doing it manually
Deployment Timeline

Audit to Go-Live in 7–14 days

01

Document your intake process

We map every step from first inquiry to matter open and identify every touchpoint handled manually.

02

Build the intake and scheduling flows

Configured to your practice area, team structure, and professional standards.

03

Connect your practice management system

New client details sync directly to your CRM, Notion, or practice management tool.

04

Your professionals start and finish the work.

The system handles intake, scheduling, document chasing, and billing follow-up. Your team handles everything that requires expertise.

Proposal Action Plan

Ready to automate your firm's intake process?

Book a free Strategy Session and we'll map your current workflow and show you where the hours are being lost.